Warranty
Information
We stand behind every installation with a 10-year workmanship warranty on residential roofs and full manufacturer coverage on materials — because a great roof should protect your home for decades.
Your Warranty Coverage at a Glance
Two layers of protection — our workmanship and the manufacturer's materials.
Comprehensive Coverage Details
Our warranty covers the full scope of workmanship — from the deck up.
Roof Installation Defects
Workmanship errors, improper fastening, incorrect underlayment, and installation mistakes that cause leaks or premature failure.
Material Failures
Manufacturer defects in shingles, underlayment, flashing, and other supplied materials under normal service conditions.
Labor & Repairs
All labor required to correct covered defects, including tear-off of defective sections and replacement materials.
Leak Investigation
Professional inspection to identify the root cause of any covered leak, with a full written report of findings.
Emergency Response
Priority scheduling for warranty service calls — we respond within 48 hours for active leaks under warranty.
Commercial Systems
Commercial flat and low-slope roof systems carry a 5-year workmanship warranty with the same manufacturer coverage.
How to File a Warranty Claim
A simple 4-step process — we make it easy to get covered issues resolved fast.
Contact Us Immediately
Call (210) 500-9131 or email contact@topchoicerc.com as soon as you identify a potential warranty issue. Do not attempt repairs yourself.
Document the Issue
Take photos of any visible damage or leak from safe, accessible locations. Note when you first observed the issue.
Schedule Inspection
Our warranty team will schedule an on-site inspection within 48 hours. We'll assess whether the issue falls under warranty coverage.
Authorized Repair
If the claim is approved, we schedule and complete all repairs at no cost to you — materials and labor included.
What the Warranty Does Not Cover
Like all warranties, ours has defined exclusions. Understanding these upfront ensures clarity and no surprises.
- Damage caused by severe weather events (hail, hurricane, tornado, extreme wind)
- Damage from foot traffic, fallen trees, or other physical impact
- Pre-existing conditions or damage present before installation
- Modifications, repairs, or alterations made by parties other than Top Choice Roofing
- Normal wear and tear consistent with the product's designed lifespan
- Damage caused by improper ventilation not addressed in the original scope
- Clogged or improperly maintained gutters causing water backup
- Acts of God or force majeure events
- Roofs subjected to conditions exceeding manufacturer's specified design loads
- Chemical damage from atmospheric conditions beyond normal exposure
Important Warranty Conditions
- Regular roof maintenance is required to keep the warranty valid.
- Only Top Choice Roofing may perform repairs under warranty coverage.
- Claims must be reported promptly — delay in reporting may affect coverage.
- Warranty coverage applies to the original installation address only.
- Written documentation of any claim is required for our records.
Need Your Warranty Documents?
Request a copy of your warranty certificate, review your coverage details, or confirm transferability status.
Warranty Questions
Everything you need to know about your coverage.
Is the warranty transferable if I sell my home?
What is the difference between workmanship and manufacturer warranty?
Does storm damage void my warranty?
What do I do if I have a leak and I'm not sure if it's covered?
How do I request a Certificate of Warranty?
Have a Warranty Issue?
Our team responds to warranty service calls in minutes during business hours. Call us directly for the fastest response.