Terms of Service & Conditions

What You Need to Know Before We Get to Work

At Top Choice Roofing & Construction, we like to keep things clear and honest from the start. These terms explain what you can expect when working with us—how we handle inspections, payments, insurance claims, timelines, and everything in between. It’s all about making sure we’re on the same page so you feel confident every step of the way.

1. Acceptance of Terms

By working with Top Choice Roofing & Construction ("we," "our," or "the Company"), you agree to these terms. They apply to all of our services—including inspections, repairs, replacements, and anything else we do for your roof.

2. Scope of Work

All work we do will be detailed in a written estimate or signed contract. If anything needs to change—like materials or scope—we’ll confirm that in writing, and let you know how it may affect pricing or timing.

3. Free Roof Inspections

We provide free roof inspections in our service areas. These are based on what we can see from a standard inspection and don’t include any guarantees unless clearly stated in writing.

4. Insurance Claims Assistance

We’re here to help you identify damage and assist with your insurance claim, but we are not public adjusters and can’t guarantee your claim will be approved.

Your part in the process:

  • Contact your insurance company to start the claim.
  • Allow us access to meet with the adjuster at your property.
  • Provide any policy details we may need to help support your claim.

5. Payment Terms

  • Deductible: You’re responsible for paying your policy’s deductible.
  • Out-of-Pocket Work: If insurance doesn’t cover certain services, those costs will be outlined in your estimate.
  • Deposit: A deposit of up to 50% may be required before starting work.
  • Final Payment: Remaining balance is due when the work is complete, unless we’ve agreed otherwise in writing.

6. Warranty

We offer a workmanship warranty in addition to manufacturer warranties on materials. Keep in mind, any unauthorized repairs or modifications by others can void this warranty. Warranty claims must include photos and a description of the issue.

7. Permits & Compliance

We’ll take care of necessary permits unless agreed otherwise. You’ll need to provide access to your property and make sure it's safe for our crew to work.

8. Cancellations

To cancel a scheduled project, just let us know in writing. If materials have already been ordered or labor arranged, a cancellation fee may apply. Insurance-related jobs canceled after approval may result in the loss of promotional pricing or offers.

9. Delays

Things like weather, permit delays, or material shortages can cause timing issues. We’ll always keep you informed and work with you to adjust the schedule if needed.

10. Limitation of Liability

We’re not responsible for:

  • Problems that existed before we got involved.
  • Interior damage from leaks before our work begins.
  • Delays or decisions made by your insurance company.
  • Damage caused by third parties or unauthorized modifications.

11. Photography & Marketing

We may take photos of your project for our records or marketing. We’ll never include personal information or your full address without your permission.

12. Dispute Resolution

If something comes up, we’ll do our best to resolve it directly with you. If needed, both parties agree to resolve disputes through binding arbitration in the State of Texas.

13. Governing Law

These terms are governed by Texas law. Any legal matters will be handled in Bexar County unless legally required elsewhere.

14. Entire Agreement

This agreement, along with your signed estimate or contract, is the full understanding between you and us. Verbal promises or informal conversations aren’t binding unless written down.


Contact Information

Top Choice Roofing & Construction
San Antonio, TX
Phone: (210) 500-9131
Website: www.topchoicerc.com
Email: contact@topchoicerc.com

Top Choice Roofing & Construction. San Antonio's best roofers. Quality roofing services for Stone Oak, Bulverde, and the surrounding areas. For the best roof repair in San Antonio, residential and commercial roof replacements, and excellent customer service, make us your choice for all your roofing needs. Contact us today!
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